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Groupon opens bricks & mortar store
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Groupon opens bricks & mortar store
Groupon's first physcial store at Suntec City mall, Singapore.
Posted Date: 04/07/2012
By InsideRetail.Asia


Daily deal site Groupon has opened its first bricks & mortar store - in Singapore's Suntec City mall.

The store features three terminals where customers can browse the website, buy and redeem products. The company says it expects the physical store to boost sales among less-tech savvy customers.

Groupon Singapore CEO Karl Chong said opening a physical store in a shopping centre makes it more convenient for many Groupon customers to redeem their products.

Being the middleman between merchants and buyers, Groupon allows buyers to redeem the products from merchants, leaving the control over the quality to the merchants.

This causes problems to customers receiving inferior and fake products. Groupon says the physical store should enable it to take better control over the quality of products provided to customers.

GB
Comments:

Wednesday, July 04, 2012 by D Cane
Remember those Singaporeans do what they're told. Or else.
Wednesday, July 04, 2012 by agittins
"Groupon says the physical store should enable it to take better control over the quality of products provided to customers"

And thereby defeat the whole purpose for merchants doing discount-based group deals - to get more people through their own doors in the often over-optimistic belief that bargain-addicts can be converted into loyal customers. Their store will probably work, but it changes the business model behind it.

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